Not working
Find troubleshooting steps for common errors, setup issues, and features not working.
- Map download issue on Xiaomi/HyperOS devices
- I deleted my account. How to restore it?
- Can’t log in to Sygic Account (email/password incorrect)
- Password Reset Says “No Account Exists for This Email” - What to Do
- I cannot install Sygic
- Basic troubleshooting steps to solve most app issues
- My paid product is not working
- Sygic app shuts down, freezes or doesn't launch
- Sounds (voice instructions, warning sounds) are not working
- Sygic on Android Auto is not working
- Sygic on Apple CarPlay not working
- CarPlay Current Speed/Position Not Updating
- Search is not working or doesn't find what I need
- Routing/Navigation issues
- Incorrect addresses, speed limits, missing Places of interest, or other Map errors
- Maps or Sygic Store doesn't load
- How to backup saved locations, routes, settings and history