Trouble acquiring GPS position, GPS signal issues
Your device may lose GPS signal under any of the following conditions:
Sometimes the app will display that it's trying to acquire your position. This usually doesn't take long, but you might experience difficulties given certain circumstances. Your device may not be able to locate you under any of the conditions below:
- The device is in a building, tunnel or location where other solid objects obstruct signals from the GPS satellites. Since GPS signals don't penetrate solid objects, it takes longer for the signal to reach you. Therefore, any troubleshooting of GPS-related issues needs to be done outside, under the clear sky, without any buildings or solid objects in the way.
- If you turn off your location services in device settings. This setting must always be enabled when using a GPS Navigation app.
- The assisted location data (A-GPS) from mobile networks are overloaded, corrupt, or not updated. This issue, in particular, may cause the app to take longer when acquiring your position (which would otherwise be done immediately).
- You are standing still. While standing still, the location is represented by a certain circle representing the accuracy of your current position. When you start moving, and the location services determine your direction, the system calculates a more accurate position based on this bearing (usually represented by speed, direction, and approximate location). This is why GPS is more accurate while on the move.
- Below is a quick interactive guide to help you troubleshoot this kind of issue. Simply click the "No" button beneath it after performing the steps to proceed with additional troubleshooting steps:
