Search doesn’t work or can't find what I'm searching for

Check your input

Usually, a small typo error can cause the search to fail. Make sure you have the address correctly typed into the search field. In case you are entering GPS coordinates, make sure you are using correct symbols and that the longitude and latitude are also entered in the correct order.

Check maps

Please make sure you have the map which you need downloaded. Go to the app's Main Menu → Maps.

Check what you are searching for

It is possible that our map data does not have the address or location you are looking for on the map. You can check this by finding the given point through another application, for example through Google, and comparing the location of the searched location with the location in Sygic. If the given point is missing in Sygic, or even if the given point is in the application, but the search does not find it, please, send us the data that will show you the next step after pressing the "No" button.

Congratulations, you have successfully solved the issue! 👍

To help investigate and fix this type of issue, we need the following information. Please, provide it after clicking on "Submit a request".

Your input into search (exact, to the letter, input):
Location of the point you are searching for:
List of downloaded maps:
Map version (you will find this information in the Sygic Truck Navigation's Main Menu → Settings → Info → About):
Sygic app version:

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