icon

iOS Sygic Truck Navigation

Maps are outdated

Unfortunately, Sygic doesn't have every street, address, Point of Interest or other object in the world that should be in a map - at least not yet. If you have noticed anything missing or wrong, we would appreciate it if you would let us know.

Before you do so, please make sure that the app and maps are up to date,
find the Sygic Truck Navigation in the App Store and update it if possible. For the maps, you need to go to the app’s Main Menu → Maps.

We use users reports to continuously improve the maps we use in Sygic. The more details you submit, the sooner we will be able to identify and report the error to our Map data providers.

Reporting a map inaccuracy

If it wouldn’t help, please report any map inaccuracy, whether it is a wrong speed limit, missing streets, Speed cameras, places… anything. If you know where on a map the issue is, you can send us the location simply by finding it in the Sygic App by selecting the location on the map and pulling up the location detail screen from the bottom of the screen.

Please, copy the text below, then, click on Submit a request and then paste the text you just copied (if you're on a phone, we recommend screenshotting this list and then use it as a checklist instead) :

GPS Coordinates of the map error
What is wrong and how it should be
If you are reporting an incorrect speed limit, provide GPS Coordinates from and to the point where the speed limit needs to be changed.
When reporting a missing Point of interest, business, etc., please provide the full name of the business, address, and if they have one a link to their official website and contact.
What map version do you currently have installed

Please note: At the moment, it is not possible to add an attachement when creating a ticket. Once you receive a confirmation that we received your ticket per email, you can send the screenshots you have explaining the issue attached in reply to that automated message.

¿No ha encontrado la respuesta a su pregunta?

Presentar una solicitud

Regreso a la sección Descripción general

Search doesn’t work or can't find what I'm searching for

My GPS position cannot be acquired

Presentar una solicitud

Si no ha encontrado la respuesta de la pregunta en nuestra sección de preguntas frecuentes, guía del usuario ni guías de video, póngase en contacto con nosotros completando los detalles a continuación. Nuestro equipo de atención al cliente le contactará por correo electrónico dentro de las 48 horas. Gracias.