Premium and add-ons are activated based on the purchase method:
Web purchases are activated by signing in with the same Sygic account used during purchase.
In-app purchases are activated using restore purchases and the same Google account or Apple ID used during purchase.
Activate a web purchase
Web purchases are activated by signing in with the same Sygic account used during purchase.
To activate your purchase:
- Open Sygic Truck & Caravan Navigation on your phone or tablet.
- Go to Menu → Sign In.
- Enter your activation email address and password.
- Check your activation in Menu → Sygic Store → All your licenses.
Note: Web purchases made after March 9, 2022 can be used on both Android and iOS devices.
Restore an in-app purchase
In-app purchases are linked to the store account used during purchase. Purchases made directly in the app are activated automatically at the time of purchase. The Restore option is only needed after reinstall or changing device.
To restore an in-app purchase:
Open Sygic Truck & Caravan Navigation.
Go to Menu → Sygic Store → Activate / Restore.
Tap Restore.
Check your activation in Menu → Sygic Store → All your licenses.
Make sure you are signed in with the same:
Google account used for the purchase on Android.
Apple ID used for the purchase on iOS.
Note: In-app purchases can only be used on the operating system where they were purchased and cannot be transferred between Android and iOS.
FAQ (Frequently Asked Questions)
Premium+ is not working in in Sygic Truck & Caravan Navigation?
Premium+ is an exclusive product for Sygic GPS Navigation and cannot be activated or used in Sygic Truck & Caravan Navigation. To use features in the truck app, please check the available licenses and products on the Sygic web and choose a product designed specifically for Sygic Truck & Caravan Navigation.
Camper Mode is not working in Sygic Truck & Caravan Navigation?
Camper Mode is an exclusive product for Sygic Navigation and cannot be activated or used in Sygic Truck & Caravan Navigation. To use features in the truck app, please check the available licenses and products on the Sygic web and choose a product designed specifically for Sygic Truck & Caravan Navigation.
I did not receive a product code/ activation code, what should I do?
We no longer provide products with product codes. Licenses are linked to your email address, Google Play account, or Apple App Store account and are activated by signing in to the app or by restoring your purchase.
Product code is not working on my iPhone or iPad
Product codes were only available for Android licenses and cannot be activated on iOS devices. If your license was activated using a product code, it cannot be transferred to iPhone or iPad.
My old Premium does not appear on my new device
If your license was purchased through the Sygic web before March 2022, it may not be transferable between Android and iOS devices. Make sure you are using the same platform and activation method that was used when the license was originally purchased.
Can I move my Premium to another device?
Yes. Activate the Premium on your new device using the same account or activation method. Premium will be automatically deactivated on the previously active device, as Sygic Truck & Caravan Navigation paid services can only be active on one device at a time.