Step-by-step guide to update your account email safely and keep your data accessible.
Login to your Sygic account https://accounts.sygic.com, then select the "Account settings" option in your account overview and scroll down - you will find the "Change Email" option there.
FAQ (Frequently Asked Questions)
Can I change my email address in the app?
No.
You can change your email address only in your Sygic account, not directly in the app.
Can I change my email if I signed up using social login?
No.
If your Sygic account was created using a social login (Google, Apple, or Facebook), the email address cannot be changed. It is managed by the social provider.
Do I need a password-based account to change my email?
Yes. You can change your email address only if your Sygic account was created using an email and password (not social login). The change can be made in your Sygic account.
What should I do if I no longer have access to my old email address?
You do not need access to your old email address to change it. If you remember your password, simply log in to your Sygic account and update the email address in Account.
I don’t see the “Change Email” option – why?
This means your Sygic account was not created with an email and password, but using a social login (Google, Apple, or Facebook). In this case, the email address is managed by the social provider and cannot be changed in the Sygic account.
How long does it take for the email change to take effect?
The email change takes effect immediately after you update it in your Sygic account.
Will I receive a confirmation email after changing my email?
No.
A confirmation email is not sent after changing your email address.
Will changing my email affect my purchases or subscriptions?
No.
Changing your email address does not affect your purchases, subscriptions, or licenses. All licenses remain linked to your Sygic account, even after the email address is updated.
Will my saved data, licenses, and settings remain the same?
Yes.
Your saved data, licenses, and app settings will remain unchanged. Nothing in the app settings is affected by changing your email address.