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How to cancel Premium+ subscription / How to unsubscribe

Updated

Canceling your Premium+ subscription in Sygic GPS Navigation is simple, but the process depends on where you purchased it. Follow the instructions below based on your platform.

Before You Cancel

  • Uninstalling the app does not cancel your subscription
  • Your subscription remains active until the end of the current billing period
  • After cancellation, you can continue using Premium+ features until the subscription expires

How to cancel subscription purchased via Sygic Web

  1. Log in to your Sygic account (use the account which you have used while making the purchase email and password or social login (Google, Apple, Facebook).
  2. In "Order History" section, click on the line with the active subscription.
  3. In the right top corner of the order detail choose the option "Cancel subscription".
  4. A window with subscription cancelation confirmation should appear, accept it by click on "Yes".
  5. Subscription will be canceled - the change will take effect when you return to "My Orders" section.

How to cancel subscription purchased via Google Play

  1. Open the Google Play Store on your device
  2. Tap your profile icon
  3. Go to Payments & subscriptions → Subscriptions
  4. Select Premium+
  5. Tap Cancel subscription and confirm

How to cancel subscription purchased via Apple App Store

  1. Open Settings on your iPhone or iPad
  2. Tap your Apple ID (your name)
  3. Go to Subscriptions
  4. Select Premium+
  5. Tap Cancel Subscription

After Cancellation

  • Your subscription will remain active until the end of the billing period
  • You will not be charged again after cancellation

Summary

  • Subscriptions must be canceled via the same platform where they were purchased
  • Deleting the app does not cancel the subscription
  • Your access continues until the current billing cycle ends

FAQ (Frequently Asked Questions)

I canceled but I’m still being charged

You may have had multiple active subscriptions and did not cancel all of them.
Please check your account (Google Play, Apple App Store, or Sygic account) and ensure that all active subscriptions are canceled.

I cannot cancel my subscription in Sygic account

This situation can occur when:

  • You purchased a subscription under a different account
    Try logging in with another account (e.g. Google, Apple, Facebook, or a different email).
  • Your subscription is managed via Google Play or Apple
    In this case, it must be canceled directly in your Google Play or Apple account settings.
  • Your subscription has already been canceled
    Once canceled, the option to cancel will no longer be visible.

I cannot find my subscription

Make sure you are checking the correct platform:

  • Sygic account for Sygic web purchases

  • Google Play for purchases via Google Play

  • App Store for purchases via Apple App Store

Subscriptions are managed only through the platform where they were purchased.

Will I get a refund after canceling?

No. Canceling stops future billing but does not automatically issue a refund. 

Can I cancel anytime?

Yes, you can cancel at any time. Your Premium+ features will remain active until the end of the billing period.

Can I reactivate my subscription later after cancelling?

No, cancellation is permanent.
After your subscription expires, you can purchase a new subscription if you wish to continue using Premium+ features.