Traffic information (online service)
Traffic information is a service that provides you with faster route suggestions when there are delays due to traffic on your route. You will find more details about the service here.
Please note that traffic is an online service, it requires an active internet connection to work.
Traffic can be purchased directly in the app if you already have a premium license purchased and activated, or with a Premium + Traffic license.
Premium + Traffic packages can be purchased directly in the app. To do so, please follow the steps in this article.
The amount of data consumed by the traffic service varies and depends on the density of the incidents, the amount of countries you have downloaded, the amount of incidents around you in general. It can be approximately 1 megabyte (1 MB) per one hour of usage, then again, it could be even more, even up to ~10MB of data.
The list of countries where is traffic covered
Asia:
Hong Kong, India, Indonesia, Macau, Malaysia, Singapore, Taiwan, Thailand
North America:
Canada, Mexico, United States
South America:
Argentina, Brazil, Chile, Colombia
Africa:
Egypt, Lesotho, South Africa, Morocco
Europe:
Andorra, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom
Australia:
Australia, New Zealand
Middle East:
Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates
What to do if you don't see traffic in the app?
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At first, please make sure you are connected to internet, signed in the app with the account you used for purchase of the Traffic license and that it is active (It is listed in Menu → Sygic Store → Restore/Manage your purchases)
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You need to be in a country in which we have traffic service coverage. You will find our current service coverage above.
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Make sure you have traffic enabled in Menu → Settings → Display → Traffic info
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Please try to restart the app.
Can I use the Traffic service on more than 1 device?
The Traffic license can be active on only one device at a time. It can be transferred to another iOS device though by restoring the purchase.
