Traffic information (online service)

Traffic information is a service that provides you with faster route suggestions when there are delays due to traffic on your route. You will find more details about the service here.

Please note that traffic is an online service, it requires an active internet connection to work.

Traffic is a part of the Premium+ subscription. The Premium+subscription can be purchased directly in the app. To do so, please follow the steps in this article.

The amount of data consumed by the traffic service varies and depends on the time of day (more during the morning or afternoon rush hours), the number of countries you have downloaded, the number of incidents around you in general (less in rural areas). Depending on these factors, the data usage will usually be in the 1-10 MB range, per hour.

The list of countries where is traffic covered

Asia:
Hong Kong, India, Indonesia, Macau, Malaysia, Singapore, Taiwan, Thailand

North America:
Canada, Mexico, United States

South America:
Argentina, Brazil, Chile, Colombia

Africa:
Egypt, Lesotho, South Africa, Morocco

Europe:
Andorra, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom

Australia:
Australia, New Zealand

Middle East:
Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates

What to do if you don't see traffic in the app?

1. At first, please make sure you are connected to internet, signed in the app with the account you used for purchase of the Traffic license and that it is active (It is listed in Menu → Sygic Store → Restore/Manage your purchases)

2. You need to be in a country in which we have traffic service coverage. You will find our current service coverage above.

3. Make sure you have traffic enabled in Menu → Settings → Display → Traffic info

4. Please try to restart the app.