Troubleshooting (missing Favorites, cannot restore, etc.)
My favourites keep dissapearing/I cannot save favourites/Home location etc.
It is possible that something went wrong during back up and restore with Dropbox/iCloud and a corrupted or blank file is overwritting your new favorites. Please, delete data from your Dropbox/iCloud. After this, you should be able to save new favorites/home/imported POIs etc.
I cannot back up and restore data between my devices using iCloud/Dropbox
Turn off back up and restore in Sygic settings > Cloud options and delete all data on iCloud/Dropbox storage. Then enable back up and restore in the app settings.
I lost all my favorites
If you lost all your favorites and you cannot restore them from Dropbox/iCloud, we are sorry, but it seems your favorites are lost.