What if premium stops working?
Sometimes a corrupt file could cause the app's premium features to stop working, even though they are apparently activated when you check the Sygic Store → List of all your licenses.
If the license is shown there, but you cannot use the features in the app and you see padlocks on the feature icons in the app, please follow this procedure:
- Use a file manager application to go to "maps" folder in your memory. (We recommend "Total commander" app for this purpose. It is available for free via Google Play Store.) If you moved Sygic to the SD card please go to Android/data/com.sygic.aura/files/Maps/ on your SD card (the path is the same for when the app is in internal memory).
- Delete the "content.info" and "content.lic" files
- Re-launch the Sygic GPS navigation application with internet connection enabled so the application can connect to our servers.
Once you restart the app, the files will appear again, the premium features should be working though.
In the event you changed your phone recently, please note that you need to activate the license on the new phone manually. In this article, you'll find the steps necessary to do that.